Calling Card Scenario (checklist)
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Check list with required steps |
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Vendor section menu: |
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1. |
Click Add Vendor (specify: name, currency, balance etc.) |
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2. |
Click action Open Connections |
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3. |
Click Add connection under the new created vendor (specify: name, destination(IP), username/password etc.) |
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Routing section menu: |
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Enter the Destination sets page |
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6. |
Click Add Destination Set (specify: name, currency etc.) |
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7. |
Click Open Routes (it is prefixes and prices of your vendor) |
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8. |
Click Add Route or Upload Routes from file (add new prefixes and prices etc.) |
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Enter the Routing Groups page |
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9. |
Click Add Routing Group (specify: name, routing policy (active list), on-net routing (if requires), routing entries list) |
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Tariffs & Currencies section menu: s |
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Enter the Tariffs page |
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10. |
Click Add Tariff (specify: name, currency, avg call duration etc.) |
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11. |
Click Open Rates (it is prefixes and prices for your customers) |
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12. |
Click Add Rate or Upload Rate from file (add new prefixes and prices etc.) |
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Enter the Service Plan page |
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13. |
Click Add Service Plan (specify: name, basic tariff, billing cycle, billing type, on billing failure etc.) |
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My Customers section menu: |
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Enter the Accounts page |
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14. |
Click Add Account (will be as card number) (specify: Account Name, Voip Login, Voip Password, Service Plan, Routing group, balance etc.) |
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System Management section menu: |
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Enter the IVR Applications page: |
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15. |
Click Add New IVR Application; (Enter Name, Description (if required), and Type set as Calling Card. Select the order of language preferred. Save & Close) |
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16. |
Click on your newly created IVR Application name and specify required options in the "Advanced Parameters". Some useful options: |
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· Trusted CLI Authentication = TRUE (auth. by incoming CLI and allows to make calls without asking to enter the Card Number); (additionally you have to assign a Trusted number to some Account via action menu of some account) · Allow Empty PIN = TRUE (to disable question to enter PIN CODE which is in account properties) · Ignore Connect FEE = TRUE (to announce balance without connect fee) · Announce Balance = TRUE (to announce balance) · Enable Balck List = 3 (block CLI after 3 incorrect attempts to enter a Card Number) · Smart Dial Exclusive Mode = TRUE (Smart Dial DID will not be shared amongst many accounts and will be possible to use it only for one account per DID) · Enable Hot Dial = TRUE (If the Hot Dial sub-application enabled you can use hot keys which have specified for your Card/Account(see action menu of account)) · CLI As Card Number = TRUE (if incoming CLI the same as account number system will not ask you to enter the Card Number) |
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DID Numbers section menu: |
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Enter the DID POOL page |
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15. |
Click ADD to add DID manually or click UPLOAD the DID number from file (specify: DID and assign to you IVR application) |
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Routing section menu: |
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Enter the Test Dialplan page |
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18. |
Try to make a test of your configuration (specify: Account, CLI/CLD) |
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