The table below is designed to illustrate the information/settings each type of user can/cannot access through the web interface.
Some Customers were set up with a custom NOC user class. We plan on formalizing this as a user group starting from version 5.2 forward.
| Administrator | Reporter | Billing | Call Shop Operator | NOC ** Starting in 5.2 | |
| My Preferences | yes | yes | yes | yes | yes |
| Payment history | yes | yes | yes (starting in latest v5.2) |
||
| Accounts | yes | yes | yes | ||
| Customers | yes | yes | yes | ||
| Vendors | yes | yes | yes | ||
| Tariffs | yes | yes | |||
| Destination Sets | yes | yes | |||
| Routing Groups | yes | yes | |||
| Active Calls | yes | yes | yes | yes | |
| My Call Records | yes | yes | |||
| ASR/ACD Reports | yes | yes | yes | yes | |
| Customer Call Records | yes | yes | yes | yes | yes |
| Customer Summary Reports | yes | yes | yes | ||
| Customer Profit And Loss Reports | yes | yes | yes | ||
| Customer Sales Reports | yes | yes | |||
| Vendor Call Records | yes | yes | yes | yes | |
| Vendor Summary Reports | yes | yes | yes | ||
| DIDs Call Records | yes | yes | yes | yes | |
| Callshop | yes | Yes | |||
| Callshop Preferences | yes | Yes | |||
| Monitoring | yes | yes | |||
| Test Dial Plan | yes | yes | |||
| Network Traffic Capture | yes | yes | |||
| Looking Glass | yes | yes | |||
| IP Firewall | yes | yes | |||
| Extract SIP Logs | yes | yes |
