In this commission scenario, we will assume that commissions are being paid to either a reseller of your voice services or as an Account Manager. A simple, single reseller model will be used as an example.

The two options that are configurable within Flysip are:

1. Rates-based commission method - Commissions earnings from graduated rates structures. Configurations can be based upon either self-assigned profit margins - an exclusive commission model, or commissions earnings as assigned by you - an inclusive commission model.
2. Commission Agent method - Configuring a commission agent will pay a dividend of all calls of a specified entity to the Agent. An agent can either be an Account or Customer. The commission earned is a percentage of total call revenue.

1. Rates-based commission method

A Customer entity will be used for your reseller.

• By assigning a "Customer" entity, you will be able to isolate all of your reseller's clients' calls and configurations within a Customer sub-structure.
• The Customer entity creates a sub-structure additional to your primary business configuration. The result is a second layer of business management in an exclusive web environment and as a consequence results in a second layer of rates.
• Configuring a Customer will provide restricted web access for specific use cases - such as resellers or some NOC support agents. System Management, Vendor, and Routing management are not accessible through your Customer web portal, with other privileges enabled/disabled on the Permissions page.
• The Customer sub-structure adds an additional layer of rates to your primary business configuration to allow for rates-based commissions.

The following diagram is to highlight the commission agent earning model:

Commission Agent configuration overview:

• Flysip's "Destination Set" is your Vendor's rate sheet - your Buy rates.
• Flysip's "Tariff" is your customer's rate sheet - your Sell rates.
• With this model, your reseller's Accounts are directly configured into your primary business configuration - the "Root Customer".
• Your reseller's customers are managed by your company.
• All billed calls from Account A1 & A2 will pay a designated commission percentage of total call revenue to the Agent.
• The commission agent will receive a Balance adjustment in their account (positive or negative) for the earned commission from each call.
• The commission agent will have a CDR relating to each call made and the resulting commission adjustment earned.

What are the advantages of each model?

1. Rates-based commission business model:

• The Rates-based commission model empowers the reseller with increased control and management of their own customers.
• Your company retains control of the Permissions that you wish to grant to your reseller's personal web portal as well as their base rate sheet and routing.
• The Rates-based configuration can help segregate diverse business models on your Flysip Softswitch. Employing the multi-layered Customer entity can divide Wholesale from Retail business models, and direct business Accounts from your Reseller's Accounts, for example.
• The multi-layered Customer concept will empower your resellers to recruit resellers of their own with a second layer of sub-customer.
• Reporting is run on reseller-wide (Customer) activity.

2. Commission agent business model:

• Your company retains management of each of your reseller's customers' Accounts.
• Your base Tariff includes your profit margin and reseller's commissions for simplified configuration.